River flooding
The River Medway and its tributaries have flooded homes and businesses, including in Yalding over Christmas 2013. We manage flood claims from drying out to final settlement.
Find out moreSouthern office · Cobham, Surrey
Loss assessors in Kent
We help homeowners, landlords and businesses across Kent with fire, flood, storm, subsidence and escape of water claims.
- Southern officeCobham, Surrey
- Local loss assessorsAndrew MacInnes and Neil Munnerley
- No win, no feeFree, no-obligation assessment
Local and independent
A loss assessor on your side in Kent
As your loss assessor, we handle every part of your claim for you, from the first visit to the final settlement. We make sure nothing is missed, so you receive your full entitlement.
Our Southern office in Cobham covers the whole of the South of England, so your loss assessor will come to you to inspect the damage, meet your insurer's loss adjuster at the property and keep an eye on the repairs.
Kent's mix of historic towns, coastal communities, rural villages and busy commercial areas means we see every kind of claim, from flooded homes to damaged warehouses.
Claims we handle
All claims we handle
Common claims in Kent
Subsidence
Clay soils shrink in dry summers and swell in wet winters, which can cause cracking. We investigate the cause and manage the claim through to repair.
Find out moreStorm damage
Exposed coastal and rural properties can take the brunt of winter storms. We arrange emergency works and claim for all the damage.
Find out moreCommercial premises
For warehouses, shops and offices, we handle the building, stock and business interruption parts of your claim together.
Find out more
Areas we cover
Helping clients across Kent
We work with homeowners, landlords and businesses throughout the area, including:
- Maidstone
- Canterbury
- Tunbridge Wells
- Tonbridge
- Sevenoaks
- Ashford
- Dartford
- Gravesend
- Medway towns
- Folkestone
- Dover
- Thanet
Our Southern office covers the whole of the South of England, and we work nationwide. Wherever your property is, call us on 0161 904 7800.
Across the South of England
- London
- Sussex
- Hampshire
- Essex
- Berkshire
- Oxfordshire
- Buckinghamshire
- Hertfordshire
- Wiltshire
- Dorset
- Devon and Cornwall
Around our Cobham office
Your local team
Meet the whole team
Meet our Southern office loss assessors
Andrew MacInnes
Loss Assessor
Southern office, Cobham
"Every client is assigned a dedicated loss assessor. Their experience will ensure your claim is run smoothly and efficiently."
Neil Munnerley
Loss Assessor
Southern office, Cobham
One of our dedicated loss assessors, managing claims for homeowners, landlords and businesses from first visit to final settlement.
FAQs
See all FAQs
Questions from Kent clients
Do you cover all of Kent?
Yes. Our Southern office covers the whole of Kent, along with the rest of the South of England. Your loss assessor will visit your property.
I've noticed cracks in my walls. Could it be subsidence?
It could be, especially on clay soils after a dry summer, but cracks have many causes. Note when you first saw them and take photos, then contact your insurer. Read more about subsidence claims.
When should I contact a loss assessor?
At the earliest opportunity. The start of your claim is the best time, because that's when your insurer instructs a loss adjuster to act on its behalf, not yours. If you appoint a loss assessor after the adjuster's report has gone in, it can be much harder to challenge.
How much do you charge?
Your first consultation is free and there's no obligation. We work on a no win, no fee basis, so we don't get paid until you do. Call us and we'll talk you through how our fees work for your claim.
Talk to a loss assessor about your Kent claim
Get your first consultation free with our Southern office team. No win, no fee.
Lines open Monday to Friday, 9am to 5pm.