Southern office · Cobham, Surrey

Loss assessors in Devon and Cornwall

We help homeowners, holiday-let owners, landlords and businesses across Devon and Cornwall with storm, flood, fire and escape of water claims.

Boats in St Ives harbour, Cornwall, at low tide
  • Southern officeCobham, Surrey
  • Local loss assessorsAndrew MacInnes and Neil Munnerley
  • No win, no feeFree, no-obligation assessment
Local and independent

A loss assessor on your side in Devon and Cornwall

After a fire, flood or escape of water, we make the claims process as smooth as possible. We prepare and negotiate your claim and keep everything moving, so you don't have to.

Our Southern office in Cobham covers the whole of the South of England, so your loss assessor will come to you to inspect the damage, meet your insurer's loss adjuster at the property and keep an eye on the repairs.

The South West's exposed coast, steep valleys and older stone and cob buildings bring their own challenges. We make sure every part of the damage is included in your claim.

Claims we handle

Common claims in Devon and Cornwall

All claims we handle

Coastal storms

Winter storms can batter exposed coastal properties, as the storms of early 2014 showed along the South West coast. We arrange emergency works and claim for all the damage.

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Flash flooding

Heavy rain in steep valleys can cause sudden, severe flooding, as Boscastle saw in 2004. We manage flood claims from drying out to final settlement.

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Holiday lets and second homes

Damage to a property that's empty or let to guests can raise questions about cover. We check your policy and present the claim for you.

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Older stone and cob buildings

Traditional buildings need the right specialists and materials. We make sure your claim covers like-for-like repairs.

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Areas we cover

Helping clients across Devon and Cornwall

We work with homeowners, landlords and businesses throughout the area, including:

  • Exeter
  • Plymouth
  • Torquay
  • Exmouth
  • Barnstaple
  • Newton Abbot
  • Truro
  • Falmouth
  • Newquay
  • St Ives
  • Penzance
  • Bodmin

Our Southern office covers the whole of the South of England, and we work nationwide. Wherever your property is, call us on 0161 904 7800.

Across the South of England

Around our Cobham office

Your local team

Meet our Southern office loss assessors

Meet the whole team

Andrew MacInnes

Loss Assessor

Southern office, Cobham

"Every client is assigned a dedicated loss assessor. Their experience will ensure your claim is run smoothly and efficiently."

Neil Munnerley

Loss Assessor

Southern office, Cobham

One of our dedicated loss assessors, managing claims for homeowners, landlords and businesses from first visit to final settlement.

FAQs

Questions from Devon and Cornwall clients

See all FAQs
Do you cover all of Devon and Cornwall?

Yes. Our Southern office covers the whole of Devon and Cornwall, along with the rest of the South of England. Your loss assessor will visit your property.

My holiday home or second home was damaged while it was empty. Am I covered?

Possibly. Many policies restrict cover if a property is left unoccupied for longer than a set period, and holiday lets often need a specific type of policy. The exact wording matters, so don't assume the claim will fail. We can review your policy and present the claim for you.

When should I contact a loss assessor?

At the earliest opportunity. The start of your claim is the best time, because that's when your insurer instructs a loss adjuster to act on its behalf, not yours. If you appoint a loss assessor after the adjuster's report has gone in, it can be much harder to challenge.

How much do you charge?

Your first consultation is free and there's no obligation. We work on a no win, no fee basis, so we don't get paid until you do. Call us and we'll talk you through how our fees work for your claim.

Read more about loss assessor fees.

Talk to a loss assessor about your Devon and Cornwall claim

Get your first consultation free with our Southern office team. No win, no fee.

Lines open Monday to Friday, 9am to 5pm.