Claims we handle
We represent homeowners, landlords and businesses across the UK, managing every kind of property insurance claim from start to finish.
The aftermath of a fire, flood or break-in can have a huge emotional impact on you and your family, and dealing with an insurance claim on top is a lot to ask. Your dedicated loss assessor takes it on for you.
Home insurance claims Start a homeowner claim
We secure your property and organise urgent works.
Somewhere to stay while your home is put right.
We identify the full extent of the damage to both.
Thorough drying so damp and dry rot don't follow.
We appoint and supervise surveyors and contractors.
We negotiate your settlement with the insurer and its adjuster.
Damage to your premises can put your whole business at risk. Insurers won't pay until they're satisfied they're liable and that you've met your policy conditions, and delays can hit cash flow hard. We take control of the claim so you can focus on your customers.
Commercial claims Start a business claim
Complete claims management for damaged premises.
We calculate and claim your lost income.
We make sure damaged stock and equipment are fully valued.
Everything in place for the moment your insurer accepts liability.
We work to get you operational again as quickly as possible.
Expert support when an insurer resists your claim.
When a let property is damaged, you're dealing with tenants, lost rent and your insurer all at once. We handle the claim and the reinstatement so the property can be lived in again.
Landlord claims Start a landlord claim
We claim for the rent you lose while the property can't be let.
Experience with complex buildings and several tenants.
Our associate building company can carry out the repairs.
We deal with the insurer so you don't have to.
We handle every kind of property damage claim. Here are the most common.
After a fire you'll face a number of critical decisions, and each one affects the outcome of your claim. We guide you through the whole fire claims process, from securing the building to restoring it, so you understand your options at every stage.
Find out moreA flood means a complicated claim, contractors to engage and oversee, and an insurer to negotiate with. We manage all of it, and make sure your property is thoroughly dried and sanitised by an experienced restoration company.
Find out moreBurst pipes, leaks and water ingress can cause damage that isn't always visible straight away. We make sure the full extent of the damage is found and included in your claim.
Find out moreStorm damage to roofs, walls and contents needs fast action to stop further harm. We arrange emergency works and present a complete claim for the damage.
Find out moreA break-in often means damage to doors, windows and locks as well as stolen belongings. We help you build a complete list of what was taken and claim for everything you've lost.
Find out moreSubsidence claims are often long and technical. We work with specialist surveyors to establish the cause and extent of the movement, then negotiate the repairs and settlement.
Find out moreWhether a vehicle has hit your property or something has fallen onto it, we deal with the insurer and make sure the repairs are fully covered.
Find out moreBusiness interruption claims are rarely simple, and the way insurers present them can make them more complex. We calculate your loss accurately, protecting your business while the building is restored.
Find out moreAn insurer can refuse a claim if it believes you haven't kept to the policy conditions, the loss isn't covered, or it suspects fraud. That doesn't mean it's right. We represent you professionally and fight for the claim to be accepted and settled.
Underinsurance lets an insurer reduce a settlement severely, and it's more common than people think. Many people insure their property for what it's worth rather than what it would cost to rebuild. If you're worried, speak to us as soon as possible.
The claim was refused by insurers. We were instructed and obtained an excellent settlement, which enabled the business to continue trading.
The insurers weren't happy to pay the claim. Once our legal specialists were involved, we quickly and decisively reached an excellent settlement.
Talk to an experienced loss assessor about your claim. No win, no fee.
Lines open Monday to Friday, 9am to 5pm.