Southern office · Cobham, Surrey

Loss assessors in Hertfordshire

We help homeowners, landlords and businesses across Hertfordshire with fire, flood, subsidence and escape of water claims.

St Albans Cathedral at sunset
  • Southern officeCobham, Surrey
  • Local loss assessorsAndrew MacInnes and Neil Munnerley
  • No win, no feeFree, no-obligation assessment
Local and independent

A loss assessor on your side in Hertfordshire

When fire, flood or a major leak damages your property, we take the stress out of the claim. We prepare, present and negotiate it for you, working with your insurer so you receive everything you're entitled to.

Our Southern office in Cobham covers the whole of the South of England, so your loss assessor will come to you to inspect the damage, meet your insurer's loss adjuster at the property and keep an eye on the repairs.

From family homes in commuter towns to warehouses and offices along the M1 and M25, we handle every kind of property claim.

Claims we handle

Common claims in Hertfordshire

All claims we handle

Subsidence

Clay soils in parts of the county shrink in dry summers and can cause cracking. We investigate the cause and manage the claim through to repair.

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Commercial and industrial premises

One incident can damage many properties at once, as the Buncefield explosion near Hemel Hempstead showed in 2005. We handle building, stock and business interruption claims together.

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Escape of water

Burst pipes and leaks from bathrooms and appliances are among the most common claims. We make sure all the damage is found and included.

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Fire and smoke

We arrange emergency help and alternative accommodation, and make sure smoke and soot damage is fully claimed for.

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Areas we cover

Helping clients across Hertfordshire

We work with homeowners, landlords and businesses throughout the area, including:

  • St Albans
  • Watford
  • Hemel Hempstead
  • Stevenage
  • Hertford
  • Welwyn Garden City
  • Hatfield
  • Harpenden
  • Hitchin
  • Letchworth
  • Bishop's Stortford
  • Berkhamsted

Our Southern office covers the whole of the South of England, and we work nationwide. Wherever your property is, call us on 0161 904 7800.

Across the South of England

Around our Cobham office

Your local team

Meet our Southern office loss assessors

Meet the whole team

Andrew MacInnes

Loss Assessor

Southern office, Cobham

"Every client is assigned a dedicated loss assessor. Their experience will ensure your claim is run smoothly and efficiently."

Neil Munnerley

Loss Assessor

Southern office, Cobham

One of our dedicated loss assessors, managing claims for homeowners, landlords and businesses from first visit to final settlement.

FAQs

Questions from Hertfordshire clients

See all FAQs
Do you cover all of Hertfordshire?

Yes. Our Southern office covers the whole of Hertfordshire, along with the rest of the South of England. Your loss assessor will visit your property.

I've noticed cracks in my walls. Could it be subsidence?

It could be, especially on clay soils after a dry summer, but cracks have many causes. Note when you first saw them, take photos and contact your insurer. Read more about subsidence claims.

When should I contact a loss assessor?

At the earliest opportunity. The start of your claim is the best time, because that's when your insurer instructs a loss adjuster to act on its behalf, not yours. If you appoint a loss assessor after the adjuster's report has gone in, it can be much harder to challenge.

How much do you charge?

Your first consultation is free and there's no obligation. We work on a no win, no fee basis, so we don't get paid until you do. Call us and we'll talk you through how our fees work for your claim.

Read more about loss assessor fees.

Talk to a loss assessor about your Hertfordshire claim

Get your first consultation free with our Southern office team. No win, no fee.

Lines open Monday to Friday, 9am to 5pm.