Landlord insurance claims

Landlord insurance claims and loss of rent

When a property you let is damaged, you're dealing with tenants, lost rent and your insurer all at once. We handle the claim and the reinstatement so the property can be let again.

Red-brick Victorian mansion block of flats in London
  • Free assessmentNo obligation, no upfront cost
  • No win, no feeWe don't get paid until you do
  • Your own loss assessorFrom first call to final settlement
Independent loss assessors

Protecting your rental income

Damage to a let property brings its own pressures. Your tenants may need somewhere else to live, your rental income stops, and your insurer needs to be satisfied before it pays anything.

We take the claim off your hands. Your dedicated loss assessor deals with the insurer and its loss adjuster, makes sure the full extent of the damage is claimed for, and includes your loss of rent where your policy covers it.

With our legal team and associate building company, we can manage the whole process through to a refurbished property that's ready to let again.

How we help

What we do for landlords

Loss of rent

We claim for the rent you lose while the property can't be let, where your policy covers it.

Multi-tenancy properties

Experience with complex buildings and several tenants.

Reinstatement

Our associate building company can carry out the repairs.

Buildings and landlord's contents

Everything you're responsible for as the landlord.

Negotiation

We deal with the insurer so you don't have to.

Emergency works

We secure the property and arrange urgent repairs.

Your claim

Landlord claims we handle

Whether you let a single flat or manage a block, we can help with:

Start your claim
  • FireIncluding fires in multi-occupancy buildings.
  • Flood and escape of waterIncluding leaks that affect more than one flat.
  • Storm damageDamage to roofs, walls and communal areas.
  • Malicious damageDamage caused deliberately to the property.
  • Loss of rentRental income lost while the property can't be let.
  • Alternative accommodation for tenantsWhere your landlord policy includes it.
Recent cases

How we've helped clients

Landlord fire · Glasgow

Fire in a multi-tenancy property

The tenants had been left with no help and the landlord was worried about lost rent. With our legal team and associate building company, the claim was soon sorted, the tenants moved back into a refurbished property and the landlord never lost a penny.

FAQs

Common questions

See all FAQs
Does landlord insurance cover loss of rent?

Many landlord policies include loss of rent if the property can't be let because of insured damage, often up to a set limit or period. We check your policy and make sure it's included in your claim.

Who is responsible for the tenants' belongings?

Usually tenants need their own contents insurance for their belongings. Your landlord policy normally covers the building and any contents you provide as the landlord.

Can you help with a block of flats?

Yes. We have experience with multi-tenancy properties, where a claim can affect several tenants and sometimes more than one insurer.

How much does it cost?

Your first consultation is free and there's no obligation. We work on a no win, no fee basis, so we don't get paid until you do.

Related claims

Other ways we can help

All claims we handle
Fire damage claimsFire, smoke and soot damage at homes and businesses. Escape of water claimsBurst pipes, leaks and water ingress. Commercial claimsClaims for shops, offices, factories and warehouses. Home insurance claimsEverything we do for homeowners.

Get your first consultation free

Talk to an experienced loss assessor about your claim. No win, no fee.

Start your claim Call 0161 904 7800
Lines open Monday to Friday, 9am to 5pm.