Southern office · Cobham, Surrey

Loss assessors in Hampshire

We help homeowners, landlords and businesses across Hampshire with fire, flood, storm and escape of water claims.

The Spinnaker Tower in Portsmouth against a blue sky
  • Southern officeCobham, Surrey
  • Local loss assessorsAndrew MacInnes and Neil Munnerley
  • No win, no feeFree, no-obligation assessment
Local and independent

A loss assessor on your side in Hampshire

After a fire, flood or escape of water, we make the claims process as smooth as possible. We prepare and negotiate your claim and keep everything moving, so you don't have to.

Our Southern office in Cobham covers the whole of the South of England, so your loss assessor will come to you to inspect the damage, meet your insurer's loss adjuster at the property and keep an eye on the repairs.

From city flats in Southampton and Portsmouth to period homes in Winchester and thatched cottages in the villages, we make sure your claim reflects the true cost of putting your property right.

Claims we handle

Common claims in Hampshire

All claims we handle

Groundwater and river flooding

In very wet winters, rising groundwater and chalk streams can flood homes, sometimes for weeks, as happened in parts of Hampshire in 2013–14.

Find out more

Fire, including thatched homes

Fires in older and thatched properties need specialist trades and materials. We make sure your claim covers like-for-like repairs.

Find out more

Coastal storms

Properties along the coast can be hit hard by wind and driving rain. We arrange emergency works and claim for all the damage.

Find out more

Landlords and shared houses

We handle claims for let properties, including student lets, and claim for the rent you lose while a property can't be let.

Find out more
Areas we cover

Helping clients across Hampshire

We work with homeowners, landlords and businesses throughout the area, including:

  • Southampton
  • Portsmouth
  • Winchester
  • Basingstoke
  • Andover
  • Eastleigh
  • Fareham
  • Havant
  • Farnborough
  • Aldershot
  • Petersfield
  • Lymington

Our Southern office covers the whole of the South of England, and we work nationwide. Wherever your property is, call us on 0161 904 7800.

Across the South of England

Around our Cobham office

Your local team

Meet our Southern office loss assessors

Meet the whole team

Andrew MacInnes

Loss Assessor

Southern office, Cobham

"Every client is assigned a dedicated loss assessor. Their experience will ensure your claim is run smoothly and efficiently."

Neil Munnerley

Loss Assessor

Southern office, Cobham

One of our dedicated loss assessors, managing claims for homeowners, landlords and businesses from first visit to final settlement.

FAQs

Questions from Hampshire clients

See all FAQs
Do you cover all of Hampshire?

Yes. Our Southern office covers the whole of Hampshire and the Isle of Wight, along with the rest of the South of England. Your loss assessor will visit your property.

My home has a thatched roof. Can you help after a fire?

Yes. Thatched and older properties need specialist thatchers and traditional materials, which can cost more and take longer. We make sure your claim reflects that, and arrange alternative accommodation if you can't live at home.

When should I contact a loss assessor?

At the earliest opportunity. The start of your claim is the best time, because that's when your insurer instructs a loss adjuster to act on its behalf, not yours. If you appoint a loss assessor after the adjuster's report has gone in, it can be much harder to challenge.

How much do you charge?

Your first consultation is free and there's no obligation. We work on a no win, no fee basis, so we don't get paid until you do. Call us and we'll talk you through how our fees work for your claim.

Read more about loss assessor fees.

Talk to a loss assessor about your Hampshire claim

Get your first consultation free with our Southern office team. No win, no fee.

Lines open Monday to Friday, 9am to 5pm.