It’s Over 100 years since my family first entered the complex and specialised world of Loss assessment. It was at their instigation that The Institute of Public Loss Assessors was established, and it was my grandfather who was deemed worthy to be chosen as president. Since establishing Independent Claims Consultants three decades ago, I have never lost sight of the long running tradition of customer care and personal service which is the hallmark of my family’s long history in loss assessment. – Nic Castleton (Managing Director).